Solutions · Events · For event promoters and venues
You sold every ticket.You met nobody.
The band on the wrist is already there. Put the tag in it and the gate becomes the record.
The List Is the Buyer, Not the Crowd
One person books four tickets and three strangers walk through your gate. Resale moves half the room again, and the guest list is a spreadsheet somebody prints.
Ticketing tells you what sold. Nothing counts the people who came.
What you cannot answer today
- Who actually walked in
- Who resold their ticket
- Who came to the last three
What You Can Prove with TapTech
Presence, recorded at the moment it happens, with consent from the people who chose to take part.
- Who came through the door
- Every admit is a recorded row, checked offline, one scan per ticket.
- Who bought from whom
- A limit bound to a person, not a cart, and every third party buyer reissued in their own name.
- Who keeps coming back
- Repeat presence across nights and cities, so a series knows its regulars.
- What the night was worth
- Phased pricing, and no booking fee for the people buying tickets.
What you could run
Run an event or a series
Tickets, the door and the night, with no booking fee for buyers. A tap walks people through 5 screens, each built from Portal Design Studio modules you can change.
- 01
Discover
- Content
- Ticketing
- 02
Ticket
- Ticketing
- Profile
- 03
Entry
- Ticketing
- 04
On the night
- Event Reminder
- Community Chat
- Gallery
- 05
After
- Gallery
- Notifications
- Event Reminder
Build this journey and see what it costs
Already running · Genesys, Kasina × Crocs
Genesys: TSKO6, live
Genesys: phased tickets
Genesys: the ticket at the door
Kasina: the RSVP
What it returned
The Numbers
1,320 tickets through one door, with no booking fee taken.
Event infrastructure · London and Los Angeles · One year, four events
£0
platform booking fee, remitted in full
1,320
tickets on one door system, every channel reissued
2.58%
all in payment cost, against 8 to 10% before
1,145
people through one door in a night
Three Formats That Suit a Gate
Every format opens the same Portal and reports into the same Core.
Wristbands
Worn on arrival and read at every point after it
Cards
A pass for the people who come every season
On Metal Stickers
For the bar, the stage and the door
Core views you would live in
Door view · Sales by phase · Repeat attendance
What People Ask First
Do people actually tap?
Only if you tell them what happens when they do. On a retail floor with staff and signage, seventy three per cent of taps became a registration. On a garment tag with nobody standing next to it, forty one per cent of taps became an entry. Where comprehension was left to chance, most sessions ended inside a minute. The mechanic is not the variable; the on ramp is.
Does someone need an app?
No, and this is the one thing we will not compromise on. A phone against a tag opens a page. No download, no store, no account before anything happens. If a proposal you are reading requires an app install, it is a different product with a different failure rate.
Is this just a QR code with extra steps?
For mass distribution, a QR code is the better tool and cheaper. Print a QR code on a poster and anyone can scan it from across the room, or from a screenshot of it. That is the point of a QR code and it is a real advantage. A tap requires physical proximity to a specific object, which is what makes it usable as proof of presence rather than proof of interest.
How to Start
How it runs
Run one yourself, or have us scope a programme with you.
First step
Tell us the moment and the date. We will come back with formats, a Portal outline and lead times.
Where Next
- Know the shape of itGet an estimateScope a programme and see the tier and an indicative cost.
- Know the formatOrder tagsTen formats, priced by quantity, with your Portal assigned.
- Have a dateStart a briefTell us the moment and the date. We reply within a working day.
- Rather talkTalk to usThirty minutes with the people who build it.
In the docsEvents in the knowledge base ↗